Privacy Policy

1. Introduction

Welcome to xtraclasses ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (educational background, qualifications, location)
• Payment information (for premium services)
• Communication preferences

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, access times, pages viewed)
• Usage patterns and preferences
• Location data (if you enable location services)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To connect students with tutors and educational institutes
• To send administrative information, updates, and promotional communications
• To respond to your inquiries, comments, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Tutors/Institutes: When you connect with a tutor or institute, we share relevant profile information to facilitate communication
• Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processing, analytics, hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your account and associated data
• Opt-out: You can opt-out of promotional communications by following unsubscribe instructions
• Data Portability: You can request a copy of your data in a portable format
• Cookie Preferences: You can manage cookie settings through your browser

To exercise these rights, please contact us at [email protected]

7. Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: